SharePoint Designer Cannot Display the Item

SharePoint Designer Cannot Display the Item

In Office 365, after successfully accessing the SharePoint site via the URL in the browser, and after successfully opening the site in SharePoint Designer 2010 or SharePoint 2013, I continuously received the following error when accessing workflows (to view or edit).

There is a very simple solution to this problem:

1. Close SharePoint Designer 2013
2. On the local computer, browse to the following folder:
C:\Users\\AppData\Local\Microsoft\WebsiteCache
3. Delete all the folders that are present.
4. On the local computer, browse to the following folder:
C:\Users\\AppData\Roaming\Microsoft\SharePoint Designer\ProxyAssemblyCache
5. Delete all the folders that are present.
6. Open SharePoint Designer 2013 and make the changes to your site as needed.

The TechNet article can be found here.
- Kristin Cameron